Last Updated: 18 June 2026

ZenShopUSA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Personal Information
  
• Full Name
  
• Email Address
  
• Phone Number
  
• Billing Address
  
• Shipping Address
  
• Payment Information (processed securely by our payment providers)
  
• Order History
  

Technical Information

We may automatically collect certain technical information, including:

• IP Address
  
• Browser Type
  
• Device Information
  
• Operating System
  
• Pages Visited
  
• Date and Time of Visit
  
• Referral Source
  

How We Use Your Information

We use your information to:

• Process and fulfill your orders
  
• Provide customer support
  
• Send order confirmations and shipping updates
  
• Respond to inquiries
  
• Improve our website and services
  
• Prevent fraud and unauthorized transactions
  
• Comply with legal obligations
  
• Send promotional emails (only where permitted or if you have opted in)
  

Payment Information

ZenShopUSA does not store your complete payment card information. Payments are securely processed through trusted third-party payment providers using industry-standard encryption.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences
  
• Keep your shopping cart active
  
• Analyze website traffic
  
• Improve website performance
  
• Deliver relevant advertisements where applicable

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

We may use trusted third-party service providers to operate our business, including services for:

• Payment processing
  
• Shipping and delivery
  
• Website hosting
  
• Analytics
  
• Marketing
  
• Customer support

These providers receive only the information necessary to perform their services and are required to protect your information.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

• Complete your order
  
• Process payments
  
• Arrange shipping
  
• Prevent fraud
  
• Comply with legal obligations
  
• Protect our legal rights
  
• Data Security

We use appropriate technical and organizational security measures to help protect your personal information. Our website uses SSL encryption to help safeguard data transmitted during browsing and checkout. While no online system is completely secure, we take reasonable steps to protect your information.

Data Retention

We retain personal information only as long as necessary to:

• Complete your orders
  
• Meet legal and accounting requirements
  
• Resolve disputes
  
• Enforce our policies

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
  
• Correct inaccurate information
  
• Request deletion of your information
  
• Request a copy of your personal data
  
• Withdraw consent where applicable

To exercise these rights, please contact us.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Email: support@zenshopusa.com
Phone: +1 (408) 234-6609
Address: 88 Montecito Vista Dr Apt 426, San Jose, CA 95111, United States
Support Hours: Mon–Fri, 9:00 AM – 6:00 PM PST

We aim to respond to all privacy-related inquiries within 1–2 business days.